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GENERAL TERMS OF SALE
Between
parties:
1)
CUSTOMER, who with own subscription, after indicating own
personal data, accepts the general conditions of sale, of
products commercialized by CRISTALLOMANIA and, after confirmation
order, determine conclusion of actual contract;
2)
CRISTALLOMANIA,
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1)
PRODUCTS
Actual contract has as object, purchase , by the customer,
of products intentionally selected by the customer with terms
offered by the website.
2)
ORDERS
The order will be diverted by filling proper form included
into catalogue on line.
3)
PRICES
Prices of products are intended those ones indicated into
catalogue on line, valid at the same moment of shipment.
Price is VAT included of product bought and sold.
Cristallomania reserves the right to modify price indicated
before delivery of product, engaging itself to communicate
modification in time to customer.
Customer has right to some discounts or advertising proposals,
applied on price list included into catalogue on line, that
time by time they will be shown in evidence internally into
web site of Cristallomania.
4)
DELIVERY
Delivery of products will be done by following terms of shipment
and a fixed cost, indicated into catalogue on line, accordingly
to terms of forwarding agent, excepts customer that requires
specifically different conditions
Cristallomania engages itself to make, on moment of delivery
to forwarding agent of ordered product, a control of integrity
and right working of product itself, where possible for own
nature.
Transport will be made by forwarding agent as per costs specifically
indicated by itself, VAT included, written into catalogue
on line, and they are intended at charge of customer.
Cost of transport is intended accepted by customer by signing
of actual contract.
Cristallomania engages itself to upgrade in time cost of transport
in case of modification that forwarding agent has previously
communicates.
Except different request, delivery will be done to address
specified by the customer in the order.
Delivery to customer will inform customer about risks coming
from decline or damages of product.
Property of product purchased will be transmit to customer
at the same moment of delivery with every rights by law, except
points listed here below.
5)
CLAIMS
Customer must check the ordered products at the moment of
reception of them and to inform within three days to Cristallomania
any defects, anomaly reached or that could be checked or any
other claim concerning products.
Non-communication will be valid as acceptance of product,
with all consequence of law.
6)DEFECTS
OF PRODUCT
Cristallomania engages itself to accept in substitution defected
products, after checking reasons of defects and, Cristallomania
proceeds to return them back to supplier that will substitute
them.
Substitution will be done without any further cost, at charge
of customer there will be cost of transport to return defected
product to Cristallomania.
Products must be returned accurately packaged accordingly
to specificated instructions, eventually given at the moment
of delivery, by including a clear description of defect, and
all details about purchasing contract.
Cristallomania engages itself to verify mature of defect and
eventually refuse return of product or, if required by customer,
substitution of productt itself.
The parties arrange that the actual clause annul and replace
any other article, determined by law, in discussion of defects,
quality and suitability of products.
7)
RETURNS
Except matters discussed in the previous points customer can’t
return products to Cristallomania, except if Cristallomania
specifically agree and for own unobjectonable opinion.
After receiving a written confirmation, customer must return
product to Cristallomania, perfectly entire and correctly
packaged.
If so, Cristallomania will proceed to return of price received
that will be stated in the invoice or document declaring the
purchasing contract. A copy of this document must be included
by customer into returning.
Returning must be done within max. seven days from delivery.
Cost of transport is at charge of customer and possible risks
for losing and damages during transport itself too.
Returned product will be tested by Cristallomania that engages
itself right to not accept definitively return if it will
modified or damaged in own main components and accessories.
8)
PAYMENTS
Payments will be issued by bank transfer or postal order,
following these terms:
- buyer who visit website and decides to pay by bank transfer,
it must fill a form which some data will be required as name,
address etc.
- reassuming page of virtual shop indicates total of order.
9)
RIGHT OF RECESS
Customer who covers name as “consumer”, legislatively
determined as “physical person that relating to a contract,
can act for reasons that can be considered external to own
professional activity” has right of recess of actual
contract, as declared from DLgs. N. 50/1992.
Right of recess can be required, in specific way, by the following
terms:
1) Consumer must send, to the address indicated at the following
point 2), communication declaring the will to interrupt contract,
within end of seven days starting from delivery of goods,
by registered letter with return acceptance
2) Communication of recess must be sent to:
Fabrizio
Pantaleoni
C.P. ( P.O. Box ) n° 10
41012 Carpi -MO-
3)If product has been returned before requiring of recess,
consumer must return it back to Cristallomania within seven
days from date of its reception. Transport cost and shipment
are at charge of recessing consumer.
4) Cristallomania within time of 30 days of reception of returned
product, must reimburse amount eventually paid by consumer,
excepting some accessories fees paid.
10)
ARBITRATING CLAUSE
For any controversy coming from application, interpretation
and execution of present contract, the parties agree to replace
it to definition of a college arbitrates composed from three
wills, who will active a arbitrating procedure accordingly
to norms preview from competent Camera Arbitrale istituted
at Camera di Commercio in Modena;
11)
JURISDICTION
The parties convene that to ends of determination of competent
jurisdiction, in case of finished contract between Italian
operator Cristallomania and a foreign contract is considered
finished in site and at moment that Cristallomania will send
a confirmation of order and of availability of products to
customer
12)
LIABILITY
In no case Cristallomania is responsible for any possible
direct, indirect, accidental damage should happen in consequence
of use of information, services, products and available materials
at present site.
CRISTALLOMANIA
CUSTOMER
It
declares known and specifically approved the clauses n 5-6-7-10-11-12;
CRISTALLOMANIA
CUSTOMER
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